At Sree Akhila Jewellery, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with us.

1. Information We Collect

We may collect the following information when you visit our store, website, or contact us through official channels:

  • Name, phone number, email address, and billing details
  • Delivery address for orders
  • Payment-related information (processed securely via third-party gateways)
  • Purchase history and order details
  • Communication records (calls, messages, emails, social media DMs)
  • Website usage data such as IP address, browser type, and pages visited
2. How We Use Your Information

Your information is used only for legitimate business purposes, including:

  • Processing and delivering your jewellery orders
  • Confirming payments and issuing invoices
  • Responding to your queries and customer support requests
  • Informing you about order status, offers, or promotions (if opted in)
  • Improving our products, services, and website experience
  • Complying with legal, tax, and regulatory requirements
3. Payment Security
  • All payments are processed through secure and trusted third-party payment gateways.
  • We do not store your card, UPI, or bank details on our servers.
4. Sharing of Information

We do not sell, rent, or trade your personal information.
Your data may be shared only with:

  • Courier and logistics partners for delivery
  • Payment service providers for transaction processing
  • Government or legal authorities when required by law

All such parties are required to maintain confidentiality.

5. Data Protection & Security
  • We take reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or loss.
  • Access to customer data is limited to authorized personnel only.
6. Cookies & Website Tracking
  • Our website may use cookies to enhance user experience and analyze site traffic.
  • You may choose to disable cookies through your browser settings, though some features may not function properly.
7. Your Rights

You have the right to:

  • Request access to your personal data
  • Ask for correction of incorrect or outdated information
  • Request deletion of your data, subject to legal and business requirements

Requests can be made by contacting us using the details below.

8. Third-Party Links
  • Our website or social media pages may contain links to third-party platforms.
  • We are not responsible for the privacy practices or content of those external sites.
9. Policy Updates

You have the right to:

  • This Privacy Policy may be updated periodically.
  • Any changes will be effective immediately upon posting on our website or official platforms.
10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Sree Akhila Jewellery
Contact No : +91 70944 91076
Mail ID : sreeakhilajewellery@gmail.com